FAQs

FAQs

1. Q: What is your refund policy?
   A: If you're not satisfied with your purchase, you can return it within 30 days. Please contact our customer service team on kitchendrafts@gmail.com for more information.
2. Q: How do I care for my kitchen tools?
   A: To keep your kitchen tools in good condition, please wash them by hand and dry thoroughly after each use. Do not put them in the dishwasher.
3. Q: Do you ship worldwide?
   A: Yes, we ship our products worldwide. Please allow 7-10 business days for domestic shipping and 9-13 business days for international shipping.
4. Q: How do I contact customer service?
   A: Our customer service team is available to answer any questions you may have. Please contact us at [kitchendrafts@gmail.com].
5. Q: Are your products durable?
   A: Yes, our kitchen tools are designed with quality and functionality in mind. Each product is carefully crafted to make your cooking experience enjoyable and efficient.
6. Q: Can I return a product if I'm not satisfied?
   A: Yes, you can return a product within 30 days if you're not satisfied. Please contact our customer service team for more information.
7. Q: Do you have a warranty on your products?
   A: Yes, we have a warranty on all our products. Please contact our customer service team for more information.
8. Q: How long does shipping take?
   A: Please allow 7-10 business days for domestic shipping and 9-13 business days for international shipping.
9. Q: Can I cancel my order?
   A: Yes, you can cancel your order within 24 hours of placing it. Please contact our customer service team for more information.
10. Q: Do you have a physical store?
    A: No, we are an online-only store. However, our customer service team is available to answer any questions you may have.